Great GPS Tracking Gets Better

It's a great Christmas present when news pops up in your browser that one of your old business friends and former suppliers is expanding and doing well.

I sold Geotab hardware products for several years and found both the products themselves and the support and engineering folks at the company absolutley top drawer.  More importantly their buisness-oriented GPS management software is hands-down the best in the business.

There are a lot of suppliers out there who make good boxes but their software always seems to be oriented toward 'Hey, wow, look at the dots' kind of effort. 

Geptab knows what fleet management is all about, from tracking how fast a truck is going to measuring the time a sweeper is actually sweeping and not just driving around ... highly recopmmend.  I love the format of this site ... looks like a lot of great information to make 2009 a better year for all fleet management folks.

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Telematics Home

Geotab
is an end-to-end developer of both the devices that are installed in
your vehicles as well as the software that you use to report activity.
Geotab is uniquely positioned to provide a solution that is driven to
respond to your objectives. With Fortune 500 companies as customers,
Geotab continues to drive innovation with value across your company. It
is our focus and capabilities to deliver customer-driven solutions that
sets Geotab apart as a business solution provider that enables your
growth as well as expense reduction. Geotab has been providing
solutions that combine GPS technology for business users over 10 years.
With flexible choices, Geotab provides the most universal base vehicle
platform and scaleable software in the industry. Geotab takes the risk
out of your decision and enables you to focus on your needs.

GPS Tracking Means No Option For Failure

This is a test of a new way to enter content. We shall see…

Curve Ball # 3

That evening, I am activating my SPOT personal locator beacon and one of the items that is needed is the serial number. It is on the device underneath the battery cover. I locate it after unscrewing the cover, hard to do with a pencil I might add. The serial number and authorization number is on a sticker but half of the last number is cut off. I called SPOT’s help line and they said they could get the last number to me within one day. I decide to try a few numbers because the last number looks like either a 5 or 9. I try my luck with the 5 and it works - success! Then I set up my Spot home page and the hour glass appears after I complete the required fields. It is up for fifteen minutes and so I decide to call the help line again. They inform me that their system is down. They said check back in ten minutes. I am not a whiz when it comes to GPS and internet technology but the layman’s question becomes “what if your system is down when I need help?” Read more on Lite Flyer’s blog

I’ve written about the excellent … at least in concept …. SPOT Personal Locator several times in the past. I still think the idea is gangbusters. But I also have written incessantly … I even retired, actually because of the idiocy … of government agencies and commercial companies who provide potentially life-critical services and, especially when the ‘Net is involved, just let failures occur and expect their customers to accept this bullshit.

Strong word? Damn right.

THERE IS NO EXCUSE for a life-saving or life-supporting system to be down. Period. Simple, relatively inexpensive fall back systems and techniques are readily available … if only company management would be less involved with their own compensation packages and ‘exit strategies’ and more thoughtful about what service they have contracted to provide.

Failure is not an option and furthermore, it is not necessary!